our return policy is fairly straightforward. we are a small shop, and we'd like to offer our customers the smoothest, most streamlined experience possible.
we provide free returns per customer up to 12 return shipments per year on regular priced items. after a customer has exhausted her allotted 12 shipment returns, we ask that she be responsible for the shipping charge of additional returns. there are always exceptions to every rule, so please feel free to reach out should you feel that your return merits an allowance.
in an effort to reduce paper waste, we do not include a return label in your original shipment. please contact us within 2 days of receiving your purchase if you'd like to make a return. we will then email you a prepaid return label for your package.
it is expected that the original items be returned in the same new condition that they were sent. we ask that the original tags still be attached and that the items show no wear, wash, or use. once we receive the products and verify their condition, your refund will be credited to the payment method used to purchase.